Training Received by Nissan Technicians

Not all mechanics and automotive technicians have the same level of training and experience. Just like with any other type of career, you have those who have undergone extensive training and have passed the most rigorous certification requirements, while others have only had the bare minimum education in the field of car care.

When it comes to Nissan service in Portland, South Portland, Scarborough, Gorham, Westbrook, or a surrounding area, don’t you want to leave your vehicle in the most capable hands available for its routine maintenance and repair needs? Berlin City Nissan of Portland, Maine has a team of highly trained Nissan factory-trained technicians who have undergone rigorous training and have had to pass stringent requirements to become Nissan certified technicians.

Let’s take a look at what type of training the Nissan Motor Company Ltd. requires to become a certified Nissan technician. Nissan has what’s called an F1 initiative, which means they fix your car right the first time. To support the Nissan F1 initiative, the company has implemented “Minimum Service Training Requirements” (MSTR), which provide specific service technician training requirements that fall into two categories: Technician Orientation Program Certification and Shop Competency by Skill Area.

The Technician Orientation Program Certification consists of web-based e-learning courses, Service Information Resource (SIR) videos and post-tests; all training takes place online in a matter of hours, but the requirements must be completed within 45 days of employment or your status as technician will be suspended. Topics covered include (but are not limited to):

Brand orientation
F1 initiative
Vehicle repair process
Repair order documentation
ASIST
CONSULT-III plus
Service manual familiarization
Vehicle maintenance requirements
Electrical fundamentals
Essential tools,
Pre-delivery inspection

The second category (Shop Competency by Skill Area) requires participating dealerships to have a minimum number of Service Technicians trained in each of these four core training specialty areas:

Electrical
Engine
Chassis
Driveline

How many trained technicians required in each skill area is based on the total number of technicians on staff at a particular car dealership.

Nissan SCOPE (Service Career Opportunities for Professional Enhancement) is the name for the certification and recognition program for its technicians, and the status you reach denotes the knowledge, skills and competency you possess. There are five levels of SCOPE achievement, and each level is determined by how many areas you complete. Here are the SCOPE levels for Nissan:

Trainee
Technician
Specialist
Senior Specialist
Master Technician

Berlin City Nissan, serving Portland, South Portland, Scarborough, Gorham, Westbrook, and surrounding areas, is proud to be a part of the Nissan certification program and have a service department staffed with such highly trained individuals. If you’re in need of Nissan service or repair in the Portland area, please stop by Berlin City Nissan, give us a call or fill out an appointment form right here on our website. We will contact you to get you scheduled as soon as possible. Leave your vehicle in the most capable hands in the automotive industry for all routine service jobs and repair work you car, truck, SUV or van needs.